Marshal Hilton Fine Art Sale Agreement
Table of Contents
MHFA Terms of Sale Agreement
All Marshal Hilton Fine Art Prints Are Individually Produced, Custom Made-To-Order, And Therefore All Sales Are Final.
It is our goal to guarantee that your fine Art Print print(s) arrive in 100% perfect condition. No prints leave our facility until they are quality controlled and determined flawless. We therefore only contract the most trusted and competent high value carriers to care for and deliver your Marshal Hilton Fine Art Print(s). With our commitment to delivering you the finest quality collectable prints safely and securely, please read and acknowledge the following the MHFA Terms of Sale Agreement.
Customer is responsible for all costs associated for Shipping, Insurance and or Freight costs. An MHFA representative will contact you for your shipping information and any preferred delivery requirements*
* All Prints 40” x 60” or greater require Fright Shipment, Insurance and Packing Costs paid by the purchaser. All associated Freight charges are invoiced separately. All Freight charges are billed at industry cost with no up-charges. We will make every attempt to secure the best Shipping and Freight rates available. Additional Shipping and Packing Crate costs will be included in the Estimate. An MHFA representative will contact you the next business day after payment has been received using the customer provided contact information to review your physical address and delivery requirements. We will then contact our Carrier for a Freight Quote and provide the custom quote to customer for approval and payment. Artwork will not be transferred to Freight carriers or Shipped until all Freight Charges and or Shipping is paid in full.
If customer has a preferred freight carrier we can request a quote, or customer can arrange pick up from our printing facilities. If Customer chooses to self-ship, you must provide Carrier Invoice with proof of paid insurance prior to us releasing any print for shipment.
International Sale customers are responsible for ALL international Fees, Duties, Customs,Taxes and any incidental charges following the purchase of your artwork to clear the shipment and complete the delivery.
If for any reason Customer decides that they would like to cancel an order, cancellation MUST be received in writing no later than 7 days from the Purchase Date. All Marshal Hilton Fine Art Prints are custom made “To Order”. Production on your print begins immediately once we receive “Payment In Full”. Cancellations received after 7 days from the purchase date are considered FINAL SALE and thus we are unable to refund the purchase price.
Placing an Order
Revising an Order
Once your order has been placed and paid for, revisions and or changes to your order are not possible. All Marshal Hilton Fine Art orders are custom made, to order. The only revision acceptable to an order that is already in production, is revising the DELIVERY ADDRESS. Change of the delivery address on your Paid In Full Order will only be acceptable if your order has not been shipped. To change the address for an unshipped order, please contact the [email protected], or our customer service via email at [email protected]
All payments for any Marshal Hilton Fine Art prints must be made at the time the order is placed.
You may pay for your order by Credit Card, PayPal, or other means in the event neither is suitable. In the event of a stopped payment, disapproved charge or other failure to submit payment with your order. Marshal Hilton Fine Art reserves the right to cancel any order. If the Artwork has already been shipped, we will seek payment and hold customer responsible for any and all costs of collection, including but not limited to, reasonable attorneys’ fees, as well as to charge interest at the rate of 1.5% per month (or the highest allowable rate by law if less than 1.5% per month) until payment is made.
Affirm Monthly Financing
PAYMENTS TO FIT YOUR LIFEAn alternative to traditional credit cards, Affirm allows you to pay for most items on MarshalHiltonFineArt.com through flexible financing over a period of time. The short application process requires providing some personal information; either through the pre-qualify link at checkout. In most instances, you’ll receive an immediate decision on your eligibility to purchase. Affirm only conducts a soft credit check, which won’t affect your credit score, and keeps all sensitive information safely encrypted and protected using industry standard security protocols. There are no late or hidden fees, and you will know the exact terms of your loan options—including APR and monthly payment amounts—before you decide on a plan, so you can select the one that works best for you.
No Deferred Interest, No Hidden Fees
*For example, a $3,600 purchase may be as low as $150/month over 24-months at 0% APR. Subject to credit check and approval. Rates from 0-30% APR over 3-24 months based on creditworthiness and purchase amount. In cases of partial approval, a down payment may be required. Estimated payment amount excludes taxes and shipping fees. Offer subject to change at any time. Previous purchases are ineligible. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC. See www.affirm.com/faqs for details.
Disclosure Notice to Affirm Customers. If you finance with Affirm and if one or more items in your order has an extended ship date, your loan payment(s), including interest, may be due before the merchant ships all of the items. Please note that you may not receive a rebate of any interest that may have already accrued on an amount that later gets refunded.
Color and Print Matching
Most consumer Computer Monitors are not calibrated to display true and 100% accurate colors. Image quality can vary widely by brand, make, media, and technology. Customer acknowledges and understands that colors as seen on a computer monitor may not look the same as the colors as they appear on our manufactured product. Marshal Hilton Fine Art makes no guarantee that any image as seen online, or in print media, will match the exact the colors on the final product.
Applicable sales tax will be added to all orders submitted from California locations. All other orders submitted from other States, Sales and Use Tax will be paid by the Consumer, where required by law.
Production & Delivery Times
Please allow 4 to 6 weeks for your Limited Edition and Open Edition purchases, plus any additional shipping time required. Title and risk of loss for any Marshal Hilton Fine Art purchases are passed to the customer upon our delivery to our shipping carriers. If your print arrives damaged or broken, please refer to the Damages & Returns clause below for details and contact us immediately.
Damage & Returns
The world is not perfect, things happen. We understand this.
In the event that your artwork is damaged in transit from our production partners lab to the Billing Address on your original order receipt, contact us immediately. It is our intension to make certain that you receive your purchase in the condition it left our production facilities.
All Damage and Return Requests must be received within 7 days of delivery, and must include a copy of the shipping receipt and photographic proof of the damage. Once submitted we will review your information and make a determination weather damage occurred during shipping. If we approve your request for a replacement, you will not be charged for a new print. Any damaged print approved for replacement must be returned to Marshal Hilton Fine Art prior to producing any replacement print. Customer will be responsible for the costs of returning the damaged print to us, plus the cost of shipping the replacement print.
IMPORTANT! – WHAT TO DO IF YOUR SHIPMENT/CRATE SHOWS SIGNS OF DAMAGE?
If the package shows signs of damage, it is your right to inspect the art before signing for it. Please do not refuse delivery.
Instead ensure that the driver notes that the piece was damaged. Please keep the original packaging, including the box and all packing materials.
- Submit at least 4-6 digital photographs of the box and any damage to [email protected] if possible. A request for repair or replacement will only be honored if submitted within 7 days of delivery. Please include the INVOICE NUMBER from your box and the last name on the subject line of the email. If there is a preferred method of reaching you or a certain time of day that is more convenient for you. Please include that information in the email.
A representative of Marshal Hilton Fine Art will contact you within 3 business days with further instructions. It is our goal to expedite the repair or replacement of your print as soon as possible.
* Marshal Hilton Fine Art, nor any affiliated carrier is responsible for damage incurred during hanging, or during any secondary transportation after initial delivery. For this reason, it is strongly recommended that each piece be carefully inspected upon receipt.
Exclusion from Returns
The Marshal Hilton Fine Art Sales & Use Disclaimer
Orders are not final or binding until accepted by Marshal Hilton Fine Art.
We reserve the right, with or without prior notice, to limit the available quantity of, or discontinue any product or service, to bar any user from making any or all purchase(s); and/or to refuse to provide any user with any product or service.
Marshal Hilton Fine Art is not responsible for any delay or failure in delivery due to causes beyond its control, including, but not limited to, acts of god, war, terrorism, embargo, quarantine, accidents, fire, explosion, flood, severe weather, epidemic, riots, civil disturbance, unavailability of labor or transportation or any other similar or dissimilar cause.
You are responsible for the proper and safe handling of any prints or other products you order from Marshal Hilton Fine Art.
To the extent allowed by law, Marshal Hilton Fine Art liability for any claim relating to any product purchased from us is the amount you paid for the product.